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Customer
Service Principals
This class will teach the student how to provide fast, fair,
polite and informative customer services. Participants will
learn listening skills that will help them empathize with
the customer.
Prerequisites: None
Clock
Hours: 8
Business
Telephone Etiquette
This course will teach the student how to handle business
telephone call from the viewpoint of the secretary, receptionist,
switchboard operator, or anyone who initially or subsequently
receives and follows up with a call to a business from a customer/clientpatient.
Prerequisites:
None
Clock
Hours: 4
Developing
A Winning Altitude
This motivational; course stresses the importance of demonstrating
the right attitude in all that one does, especially at your
workplace.
Prerequisites: None
Clock
Hours: 8
Due
to the number of our courses we are unable to provide you
with a description of all. Here are the rest of our Skill
based training courses. If you have any questions comments
our concerns please do not hesitate to contact one of our
representatives.
- Mastering
and Using Workplace Skills
- Medical
Billing & Office Procedures/Terminology
- Computerized
Medical Billing Systems
- Understanding
Medical Coding
- Certification
Test Preparation for Medical Billing & Coding Specialist
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